Monday 10 June 2013

Friendly Reminder--Office Policies

As we approach the summer season, we understand that life gets busy.  Please take us into consideration when planning your vacation and seasonal holidays.

If you have any appointments booked that you may need to cancel or reschedule, please give us ample notice.  24 hours noticed is required for all cancellations and rescheduled appointments.  Your appointment time has been reserved for you.  Any late cancellations or missed appointments will result in a fee.


Late cancellations will be charged 50% of the appointment fee.  If notice is less than 1 hour before your scheduled appointment time, you will be charged the full rate.  All missed appointments will be charged the full appointment fee.

Unfortunately, due to increased missed appointments and last minute cancellations, our policy will be strictly enforced.  However, do not hesitate to speak with reception or your therapist if you have any concerns.

Our clinic is booking well in advance and if you cannot make it to your appointment, there are a large number or client's on our cancellation list that would love amply notice for booking.


We appreciate your cooperation in this matter.  Thank you for respecting our policy!

-New Leaf Wellness Staff

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